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What is the turnaround time on an order?Individual orders can take 3 to 5 depending on request. Custom and group orders can take longer depending on volume and nature of the order. Timing on custom orders will be provided with estimate sent.
Hours of OperationsThe website is available 24 hours to place orders Calls can be made during the times listed below. Sunday - Closed Monday - Closed Tuesday - 6pm-10 Wednesday 6pm-10pm Thursday 6pm-10pm Friday 6pm- 11pm Saturday 11am-8pm
Refund PolicyThere is no refund on customize or embroidery item. However we will work with you to make any corrections to your order. Please be sure to read the details of the your order and double check your color choices. If there are any concerns please reach out to us immediately.
How do I request a custom order ?You can submit a custom order by selecting forms and complete the Custom Order Form.
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